Computer Service Now Blog

Blogging for the Computer Service Industry

Problems with Microsoft Windows?

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micrsoft windows problemsComputer can be extremely finicky at times. There are so many different things that can cause your computer to have problems or act weird. At times such as these, you may have trouble finding what exactly the issue with your computer is. A lot of the time it’s not the hardware that is malfunctioning, but rather it is the operating system that is giving you a hard time. Have you had to deal with things like blue screens, random lock-ups, internet browsers that won’t load, or a computer that just won’t boot? If you have, your computer’s system may need to be looked at.

There are a variety of different problems that can be causing the issues with your computer. These include: viruses, damaged Windows registry, spyware and malware, and critical system errors. One or more of these could be the reason for your computer concerns.

Viruses
Viruses are one of the most common threats to computers. Everyone has to deal with them if you plan on utilizing the internet. Once viruses implant themselves within your computer, it can be very difficult to detect and extract viruses once they’ve gotten in your system. Viruses can infect computers without the user even knowing. They can be very damaging to your computer, and in extreme cases, they can permanently destroy your system. Even if you are able to locate and delete the virus, there is no guarantee that it hasn’t created backups that are hidden even deeper into your files. Viruses can be a very serious matter.

Spyware and Malware
Malware not only can cause issues with the information and programs that are stored on your computer, but they can also pose a threat to the personal information on your system. If you try to remove the malware and do not take care of it properly, you can cause your system to stop functioning correctly. This can be a huge problem.

Damaged Windows Registry
At times, when your registry is damaged, your computer may have problems rebooting. You may be faced with blue screens and constant error messages that you simply cannot get rid of. These issues can be caused by viruses or malware, but they can also be the result of programs being terminated without notice or programs that have access to the registry and do not remove programs from the registry cleanly. These problems can be frustrating as well as potentially permanently damaging to your computer and should be looked into right away.

Blue Screen of Death
When your OS encounters a critical error, you can sometimes be faced with what is known as the blue screen of death. This is simply the error screen that shows up on your computer after a critical issue. There are many causes for this problem including: poorly written device drivers, faulty memory, corrupt registry files, or incompatible DLLs. If you are not a professional technicians, it could take you days or even weeks to locate where the issue is. Blue screens can be extremely tricky to fix.

If your computer is experiencing issues like these and you’re tired of dealing with them, Computer Service Now has the solution for you. The technicians from ComputerServiceNow.com have been certified in Microsoft products like Microsoft Systems Administrator (MCSA) and Microsoft Systems Engineer (MCSE). They are trained to diagnose and deal with any tech issues that your computer might be experiencing. Talk to a tech agent today toll free at 877-422-1907 or click here for an online computer service quote.

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Written by ksellers

August 30th, 2010 at 11:23 pm

Posted in Uncategorized

Network Firewalls and Corporate Network Security

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When operating a business or company that extensively uses a computer network for employees, business transactions and the like, it is always important that you be protected from any type of virus or malicious program that has the potential to mess things up very badly for you. In order to have adequate protection, you need Network Firewalls. Network Firewalls are absolutely essential in company networks and can make or break your network security.

The main function of a firewall within a network is to prevent network intrusion and to regulate the flow of traffic between computer networks. Typical examples of this include internet, which is an area with a high threat level, or an internal network that has a low threat level. If you do not have the proper configuration, a firewall can easily become worthless.

Standard security practices often have a “default-deny” firewall in which the only network connections allowed are those that have been explicitly allowed. The bad thing is that such a configuration requires a detailed understanding of the network applications. Most businesses out there lack this level of understanding and thus implement the “default-deny” firewall allowing all traffic unless it has been blocked.

This configuration makes your network connections easy to compromise and provides a low level of security. Thankfully, for all of you out there that don’t know the first thing about networking or firewalls, ComputerServiceNow.com is here. ComputerServiceNow.com knows the ins and outs of networking and can easily have a professional technician install a top notch firewall for your business.

The process is simple, just go to ComputerServiceNow.com to get an easy online quote or call 877-422-1907 to speak with a Computer Service Now representative.

Written by zduncan

August 25th, 2010 at 11:49 pm

Posted in Uncategorized

Recovering Your Data After a Hardware Malfunction

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Data RecoveryIt’s happened to all of us, you’re working on your computer, maybe on something very important, and everything is going along just fine and BOOM! Your computer blue screens or a malicious virus corrupts your PC. Luckily you are able to reboot your computer but all the data you had been working on is gone forever… or is it? If you catch the problem soon enough, or if it isn’t too severe, you may be able to restore your lost data through data recovery.

Data recovery is the process of salvaging data from failed, damaged, corrupted or inaccessible storage media when it cannot be accessed normally. This data can be anything from hard drives, solid state drives and storage tapes to CDs, DVDs or any other type of electronic device. In most cases a logical problem, like a power outage, hardware issue or system crash, is the reason someone may seek out data recovery. Most operating systems out today have some type of repair tool in them. Microsoft has “chkdsk” and Mac has their Disc Utility that allows most users to remedy small problems.

Data recovery has other uses as well. It can also be used to recover data from a device that has been physically damaged or can even be used to to retrieve and secure deleted information. However, when a problem becomes this severe, most everyday users will not have the tools or skills to initiate a full data recovery or restoration. Thankfully, ComputerServiceNow.com is here.

ComputerServiceNow.com has a number of highly trained, expert technicians that are quite adept at data recovery. Getting your data retrieved from a trained IT professional is as easy as calling or clicking. Call now at 877-422-1907 to speak to a customer service representative or visit ComputerServiceNow.com to get a fast and easy Data Recovery Service Quote.

Written by zduncan

August 18th, 2010 at 8:44 pm

Time Management

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Traveling from city to city with my career has been a challenge for me to find room for any type of down time.  My name is John Sizemore and  I am a corporate trainer for a large cosmetics company. I spend about 60 to 70 hours a week traveling to hotels and corporate training facilities giving presentations and administering test to our employees.  I find it very difficult to capture any down time at the due to lengthy set up and breakdown of the laptops and projectors needed for my classes.   What I have been looking for is the capability to maximize my training dollars and productivity.  I have found that using a laptop and projector rental company has been the best use of my resources.

Each laptop and projector is configured to meet or exceed the project requirements , such as operating system, RAM, and hard drive sizes. and as my needs change , the employees at www.rentacomputer.com are right there to upgrade the ram, hard drive or the entire system to maintain peak performance.  They offer the services of shipping the computers to me right at the hotels and off site facilities, then setting them up.  So no more breaking my back lugging around chests full of laptops and projectors anymore.  This has become a staple in my lesson plan productivity, giving me more time to focus on the lesson at hand and not being consumed by the technology.

Written by bbledsoe

August 17th, 2010 at 2:43 am

Posted in Uncategorized

Samsung to Stream 3D Content from Online Store

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3D Streaming to Your TVSamsung announced today that it would begin streaming a few 3D movie trailers over the internet, creating a brand new way for consumers to get 3D content on their TVs. Samsung will provide access to 3D movie trailers through an online application store created by the company. Samsung plans on expanding their lineup of 3D content in the future, according to the Director of Content for Samsung’s Consumer Electronic Division Oliver Manuel. “In a couple of years, 3D streaming will be ubiquitous.” says Manuel. “This is just the first step to make that happen and the potential is very exciting.”

Manuel was unable to comment on on the exact type of content that Samsung will provide through the app store. However, Manuel did mention that full-length 3D movies or even 3D games could be a possibility. A representative from Samsung did say that the company was already in the process of making deals with different film studios for the trailers. There are already services out there that stream high-definition movies like Netflix but none of them offer 3D yet.

“3D content requires a lot more bandwidth than your typical video feeds.” said Roger Kay, President of Endpoint Technologies Associates. “With the public internet already under strain, quality-of-service and buffering could become issues in streaming 3D movies and 3D games directly to people’s homes.” Manuel did acknowledge that bandwidth is an issue that must be solved before 3D streaming gains a foothold. Manuel said that 3D streaming would require 5M bps (bits per second) to 7.5M bps broadband connections. Thankfully, these connections are currently available in nearly 20% of U.S. broadband households.

As bandwidth issues are mitigated, however, more users will be able to access 3D content just like they access HD movies. As more 3D content is created and hardware, like gaming systems and TVs, are getting into more and more homes, the internet will become a key content delivery solution. But there are other problems to the streaming of 3D content, like whether or not people actually like 3D as a lot of people find it uncomfortable to wear 3D glasses.

The 3D streaming offered by Samsung is an expansion of the company’s plans to bring content and applications from the internet directly to people’s TVs. Samsung isn’t the only company trying to do this though. Other competitors in the 3D streaming market include companies like Google, which just announced Google TV, a platform that fuses broadcast TV and internet into one interface. Google has some big name partners on the project including Sony, Intel and Logitech.

According to Manuel, “Google’s entry into the internet-connected TV space shows the potential of the market.” Manuel also noted that Samsung is already in discussions with Google about Google TV but was unable to mention any further details. “They are a partner of ours already,” Manuel said. “We are talking about what we could do together, whether it be apps, Google TV, all that stuff.” Google already has some apps available on Samsung’s internet-connected TVs like Picassa and Google Maps.

With the limited capabilities of broadband and the strain on the internet that already exists, I don’t think we will be seeing 3D content streaming for a little while. Trying to stream all that data to your PC now could cause you to need some serious computer service. Thankfully, ComputerServiceNow.com offers high quality computer service anywhere in the United States, Canada and the United Kingdom. Getting computer service is easy too, just gives us a call at 877-422-1907 or find us online, Computer Service Now is usually the number one hit on all major search engines for computer service or repair.

Written by zduncan

August 11th, 2010 at 11:36 pm

Keeping Your Corporate Network Secure

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corporate network securityIt is extremely important to keep your corporate computers and network safe and secure. Network firewalls are an absolute must-have for your corporate network. Your firewall alone can determine the security of your network. A firewall basically prevents any network intrusion and helps to regulate the traffic flow between computer networks. The Internet is one of the main places that businesses need to be careful of. It has a very high threat level, but a firewall can assist with this problem.

If the firewall is not properly installed, honestly, it can be completely useless. There are standard security practices that give users a “default-deny” firewall feature that only permits network connections that have been specifically allowed by the user, but most people don‘t know how to utilize this feature.

It takes a comprehensive knowledge of firewalls and their features and functions to be able to successfully set up this kind of security up though. There are many businesses that do not possess the ability to set up the right kind of firewall that will keep their network safe. Most businesses simply utilize a “default-allow” setting that allows all traffic unless it has been blocked by the user. This makes compromising network security much easier and, therefore, can be quite an issue.

If your company doesn’t want to deal with these issues, ComputerServiceNow.com is there to help you. We know exactly how to deal with everything concerning the security of your network. We can easily install a professional firewall for your business. To contact a Computer Service Rep call today at 877-422-1907 or click to get an online quote. You don’t want to have your network compromised, so let Computer Service Now make sure that your network is completely safe from now on.

Recovering Lost Files

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Recovering Lost FilesIt’s happened to the best of us.  You’re typing away on that important business presentation or you’ve finally finished that big paper for your class and suddenly, it’s gone.  It may have been your fault or it may have been your computer’s fault, but either way, you’re not a happy camper.  You may say some words that shouldn’t be written on this blog.  You may bang your head against your desk or your computer.  You may even curse yourself for not constantly hitting save like you’ve been taught to do throughout your entire computer-using life.   Whatever your reaction, don’t panic.  It’s quite possible you can recover that lost file.   Below you’ll find a few things to try before throwing your computer against the wall: 

1.  First of all, if your computer crashes or restarts itself when you’re in the middle of typing a Microsoft Office document, chances are, the program saved it for you.  Before you do anything else, open the program up again and many times a recovered version of your file will be there, ready and waiting.  Problem solved.   If your program doesn’t do this,  go to Tools, then Options, and set the program so it auto-saves your documents and does it frequently. 

2.  This one may seem simple but when my mother, who is not exactly a computer person, called me the other day and said, “I accidentally deleted my document,” I realized not everyone realizes that your deleted files aren’t necessarily gone forever.  If you accidentally delete a file, go to your desktop and locate your recycle bin.  Click on the icon and chances are you’ll find the deleted document there.  You can choose to “restore” the document and it will return to where it was before you deleted it. 

3.  If your computer crashes while you’re working on a document, simply search for it when your computer is turned back on.  First, you’ll want to make sure you can view hidden files.  To do this go to Internet Explorer, click on Tools, and then Folder Options.   You’ll want to be on the “View” tab and then you’ll want to mark the “Show Hidden Files and Folders” option.   Then you can perform your search.  Go to Start, select Search, click on “All Files and Folders.”  If you named your file before you started working on it (a great practice to make into a habit), you can search for the file and because programs like Microsoft Word, Excel, and PowerPoint will auto-save your documents, it’s quite possible you’ll find it.   If you didn’t name your file, simply type in a * symbol, followed by the extension and it will bring up all of those types of files.  For example, if it was a Word document, you’ll type *.DOC into the search box.   

4.  You may also want to check for a temporary file containing your document.   When doing your seach from step 3, type *.TMP into the search box and it will bring up all of the temporary files your computer has saved.  You can then narrow this list down into specific dates, allowing you to search only for documents created during the dates you worked on your file.

5.  If all else fails, try a data recovery service.  Many computer service companies such as ComputerServiceNow.com can help you retrieve lost data from  failed, damaged, corrupted, or inaccessible hard drives.

Written by admin

August 9th, 2010 at 4:54 am

Thermaltake’s Insane Level 10 Chassis

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Thermaltake Level 10 ChassisPeople who like to custom build their PCs know that having all the best parts is good and all, but having a device to contain them all is the key ingredient. I’m talking about a chassis. A chassis, tower, box, case or whatever you want to call it, is the loving home of your computer. Now, anybody can just stroll on down to their local computer store and grab a basic $50 case to house your computer parts, but it takes a true enthusiast to go all out and get a case that really shines. For people like that we have Thermaltake. Thermaltake is one of the world’s largest manufacturers of PC cases and they have been stunning consumers with their most inventive creation, the Thermaltake Level 10 Chassis, a concept case created in conjunction with BMW DesignWorks. The Level 10 chassis is a new take on the standard body computer case. Instead of storing everything behind a few aluminum panels, the Level 10 is completely external. The chassis incorporates a central pillar with individual compartments attached to it to house the motherboard, PSU, optical drives and hard drives.

Each compartment on the Level 10 has its own ventilation, which is particularly useful. There are large panels on the lower left side of the Level 10 that cover the motherboard mount, PCI-E cards, GPUs, etc. There are six slots on the right hand side of the chassis that are quick-swap SATA bays which are connected to a large vertical heatsink and each bay has mounts for 3.5 inch and 2.5 inch drives. A box on the top right of the chassis is used to house three optical drives with the power supply being housed in the top left. Aside from it being completely external, the Level 10 has some other neat features to spruce up eye appeal and make it look really cool. A red LED strip runs from the front of the chassis all the way across the top and back down to the back. Also included are red LED intake and exhaust fans in the motherboard compartment and red LED lights in each of the six SATA bays that light up when the bay is occupied.

Being completely external, the Level 10 makes it easy to swap out parts. A panel on the right side of the device comes off for easy access to the rear of the motherboard tray, just as it would on a standard case, and holes for cable routing and a backplane cutout for installing CPU coolers are also included. Front panel connectors include 4 USB 2.0 ports, one eSATA port and standard audio jacks. The Level 10 fits all standard ATX and micro-ATX motherboards but, thankfully, the motherboard tray is removable, in case you can’t lay it on its side after installing a board.  The lights on the SATA bays are really cool and the fact that it can house either 3.5 inch or 2.5 inch with no additional hardware is an added bonus. The back panel is a little tricky to put back on and you may have to mess with the hard drive locking mechanism to get it back on. Another thing about the Level 10 is that it is a monster of a case. This puppy measures a full 12.5 inches wide, 2 feet deep and 26.2 inches high with a total weight (before parts) of 47 lbs. Thankfully there is a carrying handle mounted on the top which will make transporting the Level 10 somewhat easier.

The Level 10 has a whole lot of style and ranks up pretty high in performance as well. The external take on the case is definitely a cool, new way of doing things and could become a popular new trend. The one thing about the case that may not become some popular is the price. To acquire what is probably one of the coolest looking computer cases on the market today you better be prepared to fork over around $700. For that kind of money you could build yourself a very good computer but even if you do, you know it won’t look as cool as the Level 10 does. All you hardcore PC enthusiasts out there better start saving if you want to put this bad boy in your house.

Written by zduncan

August 4th, 2010 at 8:28 pm

Looking Into an LCD Display? Everything You Need to Know…

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rent an lcd displayThere are many things that you need to consider when looking into renting or purchasing an LCD TV or monitor. Most likely you aren’t exactly sure what all the numbers and specs mean, so here’s a simple guide discussing what you‘re going to be faced with when you start looking at displays.

The things that you will hear the most about when browsing displays are color gamut, backlighting, inputs, contrast ratio, and pixel response time. Once you understand what these words mean and what you should be looking for, you’ll be set for buying your next LCD display.

First thing to look into is the color gamut, which is the number of different colors that a display is able to produce. Normally color gamut is measured as a percentage of the National Television System Committee color standard. The standard color gamut for an LCD display is 72%, but recently technology has advanced to the point that the display can produce 100% or more of the NTSC color standard. The higher the color gamut range is the more colors your display will be able to accurately produce.

The next thing to consider is backlighting. A lot of LCD desktop monitors use backlights that are made of cold-cathode fluorescent lamps, but the use of LEDs for backlighting is increasing. It is believed that with LED backlighting the color is improved because there is a wider color gamut. It’s definitely something you need to consider.

Inputs are another thing that are very important. A DVI port is pretty standard on LCD displays. Recently, these have started to be replaced by HDMI ports and DisplayPorts. This is what you will definitely want if you’re planning on displaying video at resolutions higher than 1920 x 1200. Extra ports such as USB and Ethernet ports are always a plus but not essential. It all just depends on what you plan on using your LCD display for.

You will also be faced with contrast ratio, but honestly, this isn’t a factor that you should worry about when purchasing a display. Each manufacturer uses their own testing standards so you can’t really accurately compare contrast ratios between displays that are different brands.

The last thing that you need to think about is the pixel response time. The pixel response time is how long it takes a pixel to change from one color to the next. This is an important factor to consider because if you have a display with slow pixel response time, a ghosting effect can result. The faster the response time, the smoother the video will look on your display.

These are the main factors that you will be faced with when considering LCD displays. Hopefully, now you feel a little more educated in the field of LCD. If you’re looking to rent an LCD display, ComputerServiceNow.com can help you with all of your technology needs. A Tech Travel Agent is ready today to assist you with all of your technology rentals. Call today at 877-422-1907 to talk to a technician or click here for an online rental quote.

Denver Computer Service

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Denver Computer ServiceDenver is the most populated city in Colorado and its metro area, which is made up by about ten counties, is the 21st most populated in the whole country. Business is huge in the city. It’s home to the tenth largest central business district in the entire United States. Due to its geographic location (it’s the largest city within 600 miles of cities like Chicago and Los Angeles), it has become a business hub for the Mountain States region. This makes it a key trade point for the country.

A number of large companies make their home in the Denver area or at least originated there. The Denver Instrument Company was founded there as was Samsonite, Russel Stovers Candy and the Gates Corporation. But some large companies are still there today, including Scott’s Liquid Gold, Village Inn restaurants, Big O Tires, and the Shane Company. And of course you can’t forget about the beer industry’s Moson Coors Brewing Company. United Airlines, Kroger, Xcel Energy, and Lockheed Martin all have a big presence in the “Mile-High City,” as well. And in 2005, the Colorado Convention Center nearly doubled in size, making it a popular destination for trade shows, conventions, and conferences.

With so many people traveling in and out of Denver for business, whether it be a trade show or to start their own new company, it’s important that businesses keep their computers and networks running smoothly and up-to-date. That’s where Computer Service Now comes in. We are ready to help with whatever type of computer service you need; no job is too big or too small! Need your hardware repaired or installed? We’ve got technicians to do just that. Maybe you need to build your new company’s network? Our engineers can handle it without any problem. We can take care of all of these needs and so many more.

To get a fast quote on Denver computer servicecall 877-422-1907 or visit ComputerServiceNow.com today!


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