For more than 25 years, we have worked with our clients to develop comprehensive security camera solutions to meet their security goals, and we’ve also provided IT support services to small and mid-size businesses for all that time as well. Working with a partner you know you can trust is always important. If you’ve already worked with us to meet your security camera needs, you already know that our technicians are highly skilled and committed to providing the highest level of support to your company. From repairing your desktops to managing server rooms with dozens of servers, our network of experienced and trained professionals would love to help you with your IT infrastructure.
The Tech-Army is on your side
Deploying wherever they’re requested to meet your needs, our Tech-Army is our vast network of skilled technicians. These installers, engineers, and technicians are highly vetted and must demonstrate that they have the professional skills and certifications necessary to meet the requirements for inclusion in our network. We only work with the best – serious professionals who are dedicated to offering the highest quality service and support to our clients.
Sounds like a good plan
Our IT professionals work with you to develop a comprehensive plan to address whatever IT issues you’re experiencing. No matter your IT needs, we have a qualified professional who can help put your business back on track.
If your office computers are running slow, we can help you determine if your desktop has reached the end of its lifecycle or if your computer can be upgraded or repaired and be put back into service. Have you been slacking on your data backups or still lack a data loss prevention plan? Our team can help you identify the right backup solutions for your business and work with you to create a data loss prevention plan to ensure that your business can survive a data breach or cyber attack. If your wireless network isn’t working quite right or you want to set up a new wireless network, our team of installers can help make sure that you have the right equipment in the right configuration to meet all of your business needs.
Our expert IT technicians offer a free hour of on-site service on any IT-related issues, including:
-General IT support
-Identifying the cause of basic network or connectivity issues
-Making sure your antivirus is up to date and backups are running properly
-Testing network speeds to identify network issues.
After an initial inspection, we will resolve as many issues as possible within the one-hour window. If there are issues that we expect to take longer than an hour to resolve, we will provide you with a recommendation or quote for any additional work that we are not able to complete during the free hour of service. Learn more about our free hour of on-site service today.
Support where you need it
Even the most sophisticated in-house IT team often has gaps in expertise – and we can help fill those gaps by supplementing your existing staff. Providing assistance with anything from network drops to helping manage your servers, our technicians have the broad range of experiences needed to meet the IT demands of small and mid-sized businesses.
The software development professionals in our sister company, Xponex Marketing, find solutions for all of your programming needs. From custom applications and integrations to off-the-shelf solutions, we look at all of the possible solutions to fit your needs and budget. We’ve even created a custom SAAS web application that allowed integrated with a client’s security camera system, allowing arriving truck drivers to announce their arrival and have a shipping coordinator verify their load information. This information is then sent back to the driver with instructions on exactly where to go within the large dock area.
We take time to assess your needs and get a full understanding of your company, allowing us to identify the best software solutions for your company – saving you time and money.
If your business doesn’t have a website, you’re definitely a little behind the game. But have no fear, the flagship service of Xponex Marketing is custom web design. Since 1998, we have been in the business of creating custom websites for our clients. From schools to tech companies and nonprofits to government contractors, we work hand-in-hand with our clients to understand the goals and demands of their website, allowing us to build a site that is up-to-date with all of the current web standards coupled with SEO best practices from a credible SEO Company.
Support when you need it
You already know that our managed IT services and commitment to customer support are second to none. Build on that existing relationship today by reaching out to us to discuss how we can help meet your IT support needs. No project is too big or too small for the experienced, skilled technicians and other professionals that make up the Computer Service Now network.